Service Agreement (Public Offer)
Effective Date: October 23, 2025
Company: Bigtape
Website: https://bigtapemindspark.space
Email: info@bigtapemindspark.space
1. General Provisions
1.1. This document constitutes a public offer (hereinafter referred to as the “Agreement”) and defines the terms and conditions under which Bigtape provides online services and products via the website.
1.2. By accessing the website, registering an account, purchasing products, or using the services, the User (hereinafter referred to as “Customer”) confirms full and unconditional acceptance of this Agreement.
1.3. The Agreement is a legally binding document between Bigtape (the “Service Provider”) and the Customer. Acceptance of this offer is equivalent to signing a written agreement.
1.4. The Service Provider reserves the right to modify, update, or amend this Agreement at any time without prior notice. The latest version will always be available on the website.
2. Subject of the Agreement
2.1. The Service Provider undertakes to provide online services and/or sell interactive educational toys and related digital or informational materials through the website.
2.2. The Customer undertakes to accept and pay for such services and/or products in accordance with the terms of this Agreement.
2.3. All descriptions, images, and prices published on the website constitute an integral part of this Agreement.
3. Procedure for Service Provision
3.1. The Customer selects products or services available on the website and places an order by completing the appropriate form.
3.2. After the Customer submits an order, the Service Provider confirms acceptance via electronic communication (email or website interface).
3.3. Services and/or products are delivered electronically or physically, depending on their type and availability, within the timeframes specified on the website.
3.4. The Customer must provide accurate and up-to-date personal information when placing an order. The Service Provider is not responsible for delays or failures resulting from incorrect or incomplete data provided by the Customer.
4. Cost of Services and Payment Procedure
4.1. The cost of services and products is indicated on the website at the time of placing the order.
4.2. All payments shall be made in the currency specified on the website via secure online payment systems integrated into the platform.
4.3. The Customer shall bear any bank fees or currency conversion charges related to the payment.
4.4. The Service Provider reserves the right to change prices without prior notice. Such changes do not affect orders already confirmed by the Customer.
4.5. Payment is considered complete when the funds are credited to the Service Provider’s account.
5. Rights and Obligations of the Parties
5.1. The Service Provider agrees to:
Provide services and deliver products in accordance with this Agreement and the descriptions on the website.
Maintain the confidentiality of the Customer’s data.
Ensure that the online platform is functional and secure to the best of its ability.
5.2. The Service Provider has the right to:
Suspend or terminate access to the website for users who violate this Agreement or applicable law.
Modify the range of services, pricing, and terms at its discretion.
Send informational or promotional messages to Customers who have given consent.
5.3. The Customer agrees to:
Provide accurate and truthful information when using the website or making purchases.
Pay for all ordered products or services in full and on time.
Refrain from using the website for unlawful or harmful activities.
5.4. The Customer has the right to:
Receive quality services and products as described on the website.
Request support or clarification by contacting
Withdraw from the Agreement in accordance with applicable law and the refund policy.
6. Liability of the Parties
6.1. Each Party is responsible for fulfilling its obligations under this Agreement in accordance with applicable law.
6.2. The Service Provider is not liable for indirect, incidental, or consequential damages, including loss of profit, arising from the use or inability to use the website or services.
6.3. The Service Provider is not responsible for delays or failures caused by technical problems, internet interruptions, third-party actions, or force majeure circumstances.
6.4. The Customer bears full responsibility for the accuracy of the data provided and for all actions performed using their account.
7. Dispute Resolution Procedure
7.1. All disputes, claims, or disagreements arising from this Agreement shall first be resolved through negotiation between the Parties.
7.2. If no agreement is reached, the dispute shall be referred to the competent court according to the laws of the United Kingdom.
7.3. Before initiating legal proceedings, the Customer must submit a written complaint to the Service Provider via email: info@bigtapeworld.site. The Service Provider shall respond within 14 (fourteen) calendar days.
8. Confidentiality and Data Protection
8.1. The Service Provider collects, processes, and stores personal data of Customers in accordance with the Privacy Policy published on the website.
8.2. The Service Provider guarantees that personal information will not be disclosed to third parties except as required to fulfill contractual obligations or as required by law.
8.3. The Customer agrees to the processing of personal data for the purposes of order fulfillment, marketing communication (if consented), and service improvement.
8.4. The Customer may withdraw consent to the processing of personal data by sending a written notice to.
9. Other Conditions
9.1. This Agreement is a public offer and becomes effective upon the Customer’s acceptance, which occurs when the Customer completes an order, registers, or otherwise uses the website’s services.
9.2. The Agreement remains in effect until terminated by either Party in accordance with the law or by mutual agreement.
9.3. The invalidity of any clause of this Agreement does not affect the validity of its remaining provisions.
9.4. The language of the Agreement and all related documents is English.
9.5. All communications between the Parties shall be conducted electronically via email or through the website interface.
10. Contact Information
Company: Bigtape
Website: https://bigtapemindspark.space
Email: info@bigtapemindspark.space
Effective Date: October 23, 2025